A Conversation with CEO, Nelson Hollins
Q&A with CEO, Nelson Hollins
Q: As Luxury Travel Consultants, what type of clients do you focus on?
A: We realize we are different and unique with the type of travel we introduce to the client. We focus on busy, successful male CEOs, Professional Athletes, Executives, Professional Golfers, and Formula 1 drivers who desire the finer things in life regarding travel and wellness for themselves, family, friends, or associates.
Q: When your clients contact you, how do you help them?
A: We initiate the process to explore solutions that satisfy their needs and desires in planning luxury, wellness, and/or lifestyle travel experiences. Afterward, we move forward to discovering the various aspects required to accomplish what the client anticipates or envisions.
Q: How are your services special or different from other travel professionals?
A: We do not provide cookie-cutter experiences! We make everything all about the customer. This is why we enjoy recommending experiences like chartering a yacht for lunch and/or dinner, adding a private chef to your island/villa rental to prepare your favorite cuisine and satisfy your palate, or a relaxing, totally refreshing spa day or week to clear your mind and introduce renewal of your soul. We focus on what the customer truly desires and then bring to life rich unique possibilities with the fulfillment of rewarding and memorable travel experiences that the customer will treasure for many years. Travel is an investment in your enjoyment! And when clients make that investment with us, it includes a relationship as well. We believe people prefer to do business with people they know, like, and trust. We choose to develop a trustworthy relationship of sincerity and integrity with every client that comes through our doors. We listen with the intent to do in order to understand the needs of the client and exhibit compassion and a level of confidence in our ability to provide a lasting and enjoyable experience that meets those needs. It’s all about the experience!
Q: Why should your clients or potential clients trust your luxury travel recommendations?
A: We deliver for the client what they specifically stated they wanted and more. The ultimate goal is to exceed their expectations. When you properly qualify the client and ask the right questions, the task of giving them what they want becomes more doable. We service clientele who recognize the value and time-saving capabilities of utilizing a professional as well as appreciate the distinction and difference of having a Luxury Travel Consultant to facilitate their travel needs.
Q: Do you specialize in any specific types of travel experiences?
A: We specialize in elite Caribbean vacations, luxury Middle East vacations, and corporate travel incentives. However, we have taken on a new form of wellness concierge with our unique focus on wellness, health, and well-being. The importance of focusing on the well-being of the client has risen especially in today’s pressures and the many challenges they face on a day-to-day basis. We choose to be a beacon of light while making the client aware of available opportunities for enhancing their lifestyle through exceptional, meaningful travel experiences.
Q: Are there any additional thoughts you would like to express to your clients or potential clients?
A: We appreciate your business and look forward to servicing your luxury travel needs. Contact us today to plan that very special elite Caribbean vacation, luxury Middle East vacation, or corporate travel getaway. Then allow us the opportunity to bring to your doorstep a whole new world of adventurous luxury travel experiences just waiting for you!